Privacy Policy

1. Information We Collect

We may collect information you voluntarily provide, such as your name, email address, phone number, mailing address, enquiry details, appointment preferences, and messages submitted through website forms. Depending on the service requested, you may choose to provide additional wellness or health-related information. We only request information reasonably connected to the purpose of the interaction.

We may also collect technical information such as browser type, device information, approximate location, pages visited, referral source, and website interaction data through logs, cookies, or similar technologies.

2. How We Use Information

• Respond to enquiries and service requests.
• Coordinate appointments, communications, and requested wellness resources.
• Improve website content, usability, security, and service quality.
• Send requested updates or marketing communications where permitted.
• Prevent fraud, abuse, unauthorized access, and security incidents.
• Meet legal, regulatory, accounting, or administrative obligations.

3. Health & Sensitive Information

Some information you choose to submit may be sensitive or health-related. We use such information only for the purpose for which it was provided, for service coordination, or as otherwise permitted or required by law. Please avoid sending highly sensitive information through general website forms unless specifically requested through an appropriate secure process.

4. Cookies & Analytics

We may use cookies and similar technologies to remember preferences, understand website traffic, maintain security, and improve performance. You can usually control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing & Service Providers

We do not sell your personal information. We may share information with trusted vendors, technology providers, communications providers, professional partners, or other service providers when reasonably necessary to operate the website or deliver requested services. We may also disclose information when required by law, legal process, safety considerations, or to protect rights and property.

6. Data Security & Retention

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle. Information is retained only as long as reasonably necessary for the purposes described in this policy, legitimate business needs, dispute resolution, recordkeeping, or legal obligations.

7. Your Choices

You may request access, correction, or deletion of certain personal information, subject to applicable law and legitimate recordkeeping requirements. You may also opt out of marketing communications by using the unsubscribe link in a marketing message or visiting our unsubscribe page. Service-related communications may still be sent when necessary.

8. Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through ordinary website interactions. If you believe a child has provided information, contact us so we can review the request.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. Review their privacy policies before providing information.

10. Policy Changes

We may update this policy periodically to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with a new update date. Your continued use of the website after an update means you acknowledge the revised policy.

11. Contact Us

Vital Care Flow
713 Peterson St, Alta, Iowa 51002, USA
Phone: (641) 464-4433
Email: info@vitalcareflow.com